Freight & Shipping

Our Freight Cost Policy

Kiwe International Pty Ltd is always looking for ways to improve our ability to reduce the cost of freight on orders without impacting the delivery times and service levels, to you our valued customer.

It is not our policy to profit from the freight of the products that we supply.

While we offer varying delivery solutions, including order pick-up, shipping from alternative couriers and drop shipping from manufacturers, our aim with our shipping policy is to give our customers a more reliable service.

 

Shipping Charges

For a list of our current shipping rates, please contact one of our friendly sales staff.

 

Oversize Items

For the purposes of describing our freight policy, an oversize or bulky item is defined as:

  • A gaming/ergonomic chair, projector screen, an assembled server rack or any UPS units greater than 3KVa
  • Any product with a single dimension greater than 1.0m, or with a gross weight greater than 20kg.

All oversize items will incur an additional freight charge and are not included in any freight promotion or special offer.

 

Free Freight Offer to Metro area's

We offer a freight shipping option via our standard courier for shippable orders* over $200 ex gst (excludes oversize items and back orders). This service is only available to metropolitan area's via our nominated courier.

 

Order Processing Times

Same Day Dispatch - Orders received by 1PM each day

All other orders shipped by next business day